Terms and Conditions for Miatke Consulting Pty Ltd.
Effective Date: January 2025
1. Introduction These Terms and Conditions govern your use of the services provided by Miatke Consulting Pty Ltd. By engaging with our services, you agree to comply with and be bound by these Terms.
2. Services Offered Miatke Consulting Pty Ltd., provides coaching and consulting services designed to build like skills and high-performance skills including but not limited to emotional regulation. The specific details of the services, including session length, format, and fees, will be outlined in individual agreements or service descriptions.
3. Acceptance of Terms By accessing our services, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree to these terms, you should not proceed with our services.
4. Payment Terms
- Payment for services must be made in full before the commencement of any coaching or consulting session, unless otherwise agreed upon in writing.
- All fees are non-refundable once payment has been processed, as outlined in our Refund Policy.
5. Client Responsibilities
- You agree to provide accurate and complete information when engaging with our services.
- You understand that your success is contingent upon your effort, commitment, and participation in the coaching or consulting process.
- You agree to follow the schedule of sessions as agreed upon, notifying us in advance if you need to cancel or reschedule.
6. Confidentiality All information shared during sessions will be treated as confidential and will not be disclosed to third parties without your consent, except as required by law.
7. Limitation of Liability Miatke Consulting Pty Ltd. will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services. You agree that any advice or feedback is provided “as is,” and we do not guarantee specific outcomes.
8. Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or notifying you directly. Your continued use of our services after such changes constitutes acceptance of the new Terms.
9. Governing Law These Terms and Conditions shall be governed by and construed in accordance with Australian Law. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.
Refund Policy for Miatke Consulting Pty Ltd.
Effective Date: January 2025
1. Introduction At Miatke Consulting Pty Ltd., we strive to provide the highest quality coaching and consulting services. However, due to the nature of these services, all sales are final, and we do not guarantee specific outcomes or results.
2. Final Sales By purchasing our services, you acknowledge and accept that:
- All sales are final upon completion of the transaction.
- We do not offer refunds for any services rendered, including but not limited to coaching sessions, workshops, or consulting packages.
- If you decide to change your mind after the purchase, no refunds will be issued.
3. No Guarantees of Results While we are dedicated to providing valuable insights and guidance during our coaching and consulting sessions, we make no guarantees, representations, or warranties regarding the outcomes of our services. Each individual's success depends on various factors, including personal commitment, involvement, and unique circumstances.
4. Cancellation Policy If you need to cancel a scheduled session:
- Please provide at least 24 hours' notice via email or phone.
- Cancellations made with sufficient notice may be rescheduled or credited towards future services at our discretion.
- No-shows or cancellations made less than 24 hours in advance will be charged in full and are non-refundable.
5. Modifications to Services We reserve the right to modify our services, including the schedule, format, or content. If a change affects your scheduled session, we will notify you promptly and explore options for rescheduling.